Career tracks

Prepares you forJunior or reporting data analyst.

You'll practise

• Cleaning data and building pivot tables that match the source
• Pulling the same number in SQL
• Dashboards in Looker Studio and Power BI

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forApplied AI builder or AI operations specialist.

You'll practise

• Writing and versioning prompts
• Answering only from a knowledge base
• Testing before you ship, and handling incidents

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forVirtual assistant or executive support.

You'll practise

• Calendar management across time zones
• Supporting more than one executive without mixing context
• Weekly reports an executive can read fast

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forRemote bookkeeper or bookkeeping assistant.

You'll practise

• Matching bank feeds and reconciling every month
• The month-end close checklist
• Explaining the numbers to owners who do not speak accounting

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forRecruiting coordinator or HR officer.

You'll practise

• Screening candidates against must-haves
• Scheduling panel interviews across time zones
• Onboarding paperwork for US and Nigerian hires

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forCustomer support representative.

You'll practise

• Handling tickets and live chats
• Calming billing and refund disputes
• Reading AHT, FCR and CSAT numbers

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forAppointment setter or outbound representative.

You'll practise

• Cold-call structure and ten real objections
• Telling the gatekeeper from the decision-maker
• Logging calls and follow-ups in a CRM

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forSocial media assistant or coordinator.

You'll practise

• Hooks and captions that stop the scroll
• Content calendars across platforms
• Client-ready analytics reports

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forTier-1 help desk or support assistant.

You'll practise

• Triaging tickets by isolating the variable
• IP, DNS, DHCP and VPN basics
• Knowing when to escalate

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forSOC analyst Tier 1 or junior security analyst.

You'll practise

• Reading firewall, endpoint and identity logs
• Searching and pivoting in Wazuh and Elastic
• Escalating with what Tier 2 needs

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forProject coordinator or junior project manager.

You'll practise

• Building a work breakdown and a schedule
• Keeping a RAID log and a decision log
• Status reports with reasons

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forProject manager or delivery manager.

You'll practise

• Estimating and defending a schedule
• Tracking margin, burn and forecast
• Pricing change orders and telling a client about a miss

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forRemote truck dispatcher.

You'll practise

• Reading load postings and working out cost per mile
• Checking rate confirmations field by field
• Planning a week for eight trucks

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forHome carer or home care agency operator.

You'll practise

• Personal care with dignity and consent
• Writing the daily log and the handover note
• Spotting and reporting a change in a client's health

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.

Prepares you forRemote medical receptionist or medical admin assistant.

You'll practise

• Verifying who you are talking to before sharing anything
• Scheduling and prior authorisation packets
• Eligibility checks on a payer call

Next class starts 12 October. A live class every week for 10 weeks.

Or start any day on the self-paced track, with coach feedback online.