Customers and sales
Customer service, sales calls and social media.
Next class starts . 6 days left.
10 weeks. A live class every week. A coach. Set assignment deadlines. The class after this starts .
Short courses for this topic are on the way. For now, the career tracks below teach this work in full.
Career tracks: go further, ten weeks with a coach
Career trackCustomer Service and Call Center
10 weeks with a coach and a career certificate.
Work it leads toward: Customer support representative
Starts 12 October10 weeks, live classes, coach₦200,000
See the trackPrepares you forCustomer support representative.
You'll practise
- Handling tickets and live chats
- Calming billing and refund disputes
- Reading AHT, FCR and CSAT numbers
Next class starts 12 October. A live class every week for 10 weeks.
Or start any day on the self-paced track, with coach feedback online.
See the full trackLead Generation and Appointment Setting
10 weeks with a coach and a career certificate.
Work it leads toward: Appointment setter or outbound representative
Starts 12 October10 weeks, live classes, coach₦200,000
See the trackPrepares you forAppointment setter or outbound representative.
You'll practise
- Cold-call structure and ten real objections
- Telling the gatekeeper from the decision-maker
- Logging calls and follow-ups in a CRM
Next class starts 12 October. A live class every week for 10 weeks.
Or start any day on the self-paced track, with coach feedback online.
See the full trackSocial Media Management
10 weeks with a coach and a career certificate.
Work it leads toward: Social media assistant or coordinator
Starts 12 October10 weeks, live classes, coach₦200,000
See the trackPrepares you forSocial media assistant or coordinator.
You'll practise
- Hooks and captions that stop the scroll
- Content calendars across platforms
- Client-ready analytics reports
Next class starts 12 October. A live class every week for 10 weeks.
Or start any day on the self-paced track, with coach feedback online.
See the full track Fees are for one track. You can pay in two parts. Fees and start dates.
Need help choosing?Message us on WhatsApp or book a free call, and a person will help you choose and get started.
