Turn a load board
into eight trucks loaded, legal and paid.

Who is who and who holds what authority; the dispatcher's line; Redline Carriers; the written dispatch agreement; how the desk is paid; what a dispatcher is not; the dispatch board; the load boards; the morning routine.

• Carrier, owner-operator, broker, shipper, factor: who is who and who holds what authority
• The dispatcher's line: agent of the carrier, paid by the carrier, never soliciting shippers, never touching freight funds
• The load boards: DAT One and Truckstop, what they show and what they cost
• The morning routine: driver check-ins, hours, loads in flight, loads to find

Dry van, reefer, flatbed, step deck; weights and dimensions; reefer basics; lanes, headhaul and backhaul; deadhead; regional versus OTR; all-in cost per mile; the floor; market rate by lane and month; working US hours from Lagos.

• Dry van, reefer, flatbed, step deck: what each carries and what Redline runs
• Deadhead: the miles nobody pays for
• All-in cost per mile: fuel, driver, truck, insurance, and why it decides every yes
• The floor: the number below which the answer is no

Anatomy of a posting; the phrases decoded; the posting that is not what it says; the first thirty seconds; the questions that save a wasted call; confirming numbers back; from yes to rate confirmation; the rate confirmation with the wrong date; the call log.

• Anatomy of a posting: origin, destination, dates, equipment, weight, rate, notes
• Calling on a load: the first thirty seconds
• Checking the rate confirmation field by field before the driver rolls
• Writing it down: the call log entry that settles a dispute later

Anchors, walk-away and the floor; asking for more; saying no and leaving the door open; detention, layover, TONU, stop-offs and lumpers; FMCSA SAFER; broker credit; double brokering; contracting as a foreign dispatcher, W-8BEN and payment rails.

• Detention: free time, the per-hour rate, and getting it agreed before the truck arrives
• FMCSA SAFER and the Licensing and Insurance search: the free checks before any new broker
• Double brokering: what it is, the four signs, and what to do
• Contracting as a foreign dispatcher: the agreement, W-8BEN, and invoicing the carrier

The 11-hour driving limit; the 14-hour window; the 30-minute break; the 70-hour cycle and the 34-hour restart; ELDs; sleeper berth; booking against remaining hours; the driver 40 minutes from the limit; the driver who wants to run illegal; four time zones from Lagos.

• The 11-hour driving limit and the 10 hours off that reset it
• ELDs: what they record, what the dispatcher can see, and what only the driver decides
• The driver 40 minutes from the limit with a live load: the call and the options
• The driver who wants to run illegal, and the answer

Rate confirmation, bill of lading and proof of delivery; lumper and scale receipts; the payment packet; invoicing the broker; days to pay; chasing late payment; factoring, quick pay and the cost of money; the detention dispute won from the record.

• Rate confirmation, bill of lading, proof of delivery: what each proves
• The payment packet: assembling it the same way every time
• Factoring: the advance, the fee, and who collects
• The dispute: detention denied, and the record that wins it

The breakdown call; accidents and claims in outline; cargo damage and the reefer that warmed up; late pickups; missed appointments; the shipper who will not load; what Carmen needs to hear; hiding versus reporting; the load you refuse; saying no to Ray.

• The breakdown call: what to ask, whom to tell, in what order
• Late pickups: the call to the broker before they call you
• Hiding a problem versus reporting it: the consequence of each
• The load you refuse: over hours, below cost, or a broker that failed the check

Eight trucks for a week; utilisation and revenue per truck; the truck that lost money; the weekly report to Ray; bad news as it is; onboarding an owner-operator; scaling to twelve trucks; the dispatch service model named and not promised; dispatching from Nigeria honestly; the capstone brief.

• Planning eight trucks for a week: loads, home time, hours
• The weekly report to Ray: loads, revenue, margin, problems, what needs his decision
• The dispatch service business model in outline, named and not promised, and the scams that dress up as it
• How the capstone is graded, and the seven critical errors

Timed shifts on the Redline desk: brokers call, a rate confirmation arrives with the wrong date, a driver is 40 minutes from his limit, a broker fails the FMCSA check, and every call goes in the log.

More shifts including a breakdown with a produce load, a detention dispute argued from the record, a below-cost lane refused in writing with the alternative, and a tutor-marked capstone. Passing needs zero critical errors.