A ten-week specialist track for remote medical administrative work: patient messages and scheduling, insurance eligibility, prior authorization packets, referrals and records requests, claim status calls and payment routing. Every lesson follows the clinic's job aid, every patient is fictional, and the privacy discipline is graded with zero tolerance.
Start: October 12, 2026 · 11 AM WAT (Nigeria).
Fee: ₦200,000 for this track, or two ₦100,000 installments with the balance due three weeks later.
Format: Ten weeks: eight of lessons, assignments and one live class a week, then two practicum weeks of timed shifts on the track's job simulator. Your track’s live-session day and time are confirmed at enrolment.
Remote work with a US client, written and spoken communication, US time zones from Nigeria, workstation readiness; then the mandatory primer: the words of US healthcare, two identifiers before any disclosure, minimum necessary, approved channels.
Role and boundaries, two-identifier verification, third-party authority as a separate gate, reading a patient inbox for urgency, scope and tone.
What the remote scheduler controls, reading a provider template without interpreting clinical rules, verification before any change, rebuilding a provider's day after a sick call.
What eligibility verification is and is not, the eight fields on the form, minimum necessary on a payer call, reading payer responses.
What prior authorization is and is not, reading the payer's requirements without guessing, the clinic-approved document set, assembling a clean packet, the five-item tracker.
Referral basics, authorisation checks before any release, NorthChart navigation with role-based access and the audit trail, closing the loop with the specialist.
Privacy decisions at the remote front desk, what to escalate and how fast, the misdirected message; then claim status calls, the handoff note to the biller, and the balance conversations you may and may not have.
The Northgate workday: scope, sequence and the seven privacy gates; routing clinical messages and the angry caller; scheduling conflicts; the full day, end to end.
Three timed shifts on NorthChart: a Monday morning, records, payers and a fax gone wrong, the afternoon queue; then a live role play with a peer.
A downtime drill, a full morning, the capstone shift, a live role play with a tutor and the final assessment. Passing needs zero critical errors on the seven privacy gates.
Plan for a computer, headset, reliable internet, a quiet practice space, and time for assignments. Review the student handbook for assessment, access, and policy details before payment.
Issued by SchoolRegistry Academy when the track’s assessment requirements are met. It is not third-party accreditation and does not promise job placement.
Questions: hello@schoolregistry.ng
Use Print → Save as PDF for a PDF copy. Course guide · September 2026.